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How to create a CX Strategy: Seven priorities you, CX Professionals, need to think of to create solid and lasting customer experiences including Customer Insights, Journey Mapping, and Measurement.

Seven Priorities For Creating a Successful CX Strategy

The Big Picture
December 7, 2021
/
7 min read
Mobile marketing: Customers are accustomed to receiving mobile push notification messages. However sending silent push notifications is often overlooked by organizations. Let's first define what they are and how you can use them in your mobile marketing strategy.

Three overlooked push notification tactics you may need to (re)consider

In the Field
September 28, 2021
/
4 min read
HomeThe Big PictureIn the FieldExperience Business GlossaryAbout Mathieu HANNOUZContact

Technology

Use Cases
Email
Strategy
Channels
Technology
How to create a CX Strategy: Seven priorities you, CX Professionals, need to think of to create solid and lasting customer experiences including Customer Insights, Journey Mapping, and Measurement.

Seven Priorities For Creating a Successful CX Strategy

The Big Picture
Dec 7
/
7 min read
Mobile marketing: Customers are accustomed to receiving mobile push notification messages. However sending silent push notifications is often overlooked by organizations. Let's first define what they are and how you can use them in your mobile marketing strategy.

Three overlooked push notification tactics you may need to (re)consider

In the Field
Sep 28
/
4 min read
HomeThe Big PictureIn the FieldExperience Business GlossaryAbout Mathieu HANNOUZContact